FAQs

A hand-drawn star doodle.
A hand-drawn star doodle.

About Our Agency & Services

What types of clients do you work with?
We work with all types of clients! While we have experience with large brands, our passion lies in helping small and local businesses elevate their creative presence. We partner with restaurants, cafes, salons, yoga studios, boutique shops, and creatives building personal brands, including artists, podcasters, musicians, and more.

What services do you offer?
We specialize in brand strategy, website design, visual identity, social media strategy and coaching, content creation (photo, video, and audio), copywriting, and creative consulting. Additionally, we provide guidance on marketing campaigns, newsletter strategy, and personal brand development for creatives.

Do you manage social media for clients?
We don’t handle daily social media posting. Our focus is on strategy, creative direction, and content creation. That said, we provide coaching, templates, and guidance to help you confidently manage your own channels. For larger campaigns, we can also collaborate with your existing team or vendors to ensure smooth execution.

Process & Approach

How do you work with clients?
Every project begins with a discovery call to learn more about your goals, brand, and budget. For strategy projects, we start with research and analysis before delivering our recommendations. For creative projects, we review your brief and provide an initial draft of the work, followed by multiple rounds of edits to ensure the final product meets your expectations.

What is your typical project timeline?
Timelines depend on the project’s scope. We typically schedule a discovery call within the first week. Strategy projects generally take 1–2 months, while smaller creative projects are often completed within 1–2 weeks.

How do you handle revisions or feedback?
We include multiple rounds of feedback in every project, ensuring your vision aligns with our recommendations and the final product exceeds expectations.

Pricing & Logistics

Do you offer packages or custom quotes?
Currently, we provide custom quotes for each project, though we are in the process of developing packages for frequently requested services.

Do you work with small businesses only or larger brands too?
Both! We love working with everyone, from local businesses to established brands. Being a small, flexible team allows us to adapt to projects of any size while bringing in trusted collaborators as needed.

Do you offer ongoing services after a project ends?
Yes! We enjoy building lasting relationships and often provide ongoing brand and social strategy, as well as content creation packages, including photo, video, audio editing, and graphic design.

Collaboration & Expertise

Who do you typically collaborate with on projects?
Most projects are handled by the two of us, but for specialized needs, we tap into our network of talented creatives, including photographers, designers, and more. We also guide clients on selecting the right influencers for campaigns, though executing influencer partnerships is managed by the client.

What makes your agency different from others?
We combine strategic thinking with creativity, offering a nimble, highly personalized approach. Our small, hands-on team ensures every project gets the care, attention, and creative spark it deserves. We thrive on helping clients stand out while making the process approachable, collaborative, and fun.

Do you offer workshops or training for businesses?
Yes! We provide strategy consulting and coaching, and while we’re building standardized packages for these services, we’re happy to create custom workshops tailored to your brand’s needs.

Can you work on projects outside Chicago?
Absolutely! We work remotely with clients anywhere, ensuring geographic location is never a barrier to collaboration.

Getting Started

How do we get started?
Fill out our project inquiry form and tell us about your brand or creative project. From there, we’ll schedule a discovery call to discuss your goals, scope, and next steps.

Can you show examples of past work?
Check out our portfolio to see the range of projects we’ve worked on and the creative solutions we’ve delivered.

How do you measure the success of a campaign?
Success is measured by client satisfaction, clear alignment with project goals, and audience engagement when relevant. For larger projects, we can also provide reporting or audits to track performance metrics.

Hand-drawn star doodle.
A hand-drawn star doodle.
A hand-drawn star doodle.